The organization is currently run by the owner Nadia Brown. She has been training dogs and helping others train their service dogs for the last 10 years. She has gone to college to learn how to train dogs, as well as shadowed other well-known trainers. She can tell if a dog can be trained for work as well as the best tasks to help with the handler's disability. She also has education certificates in mild/moderate disabilities, developmental disabilities, autism spectrum disorder, as well as a degree in education. She has worked with mobility dogs, psychiatric, allergy, medical alert such as seizure alert, cardiac, diabetic and more.  If she doesn't know how to train a specific task, she finds the answer. Her goal is to help other people train their service dogs so that they will no longer "need" trainers and can become the trainer. She teaches others how to train their service dog so that as time goes on and people move onto their future service dogs, they know exactly how to train them. This means no wait list and no $25,000. You train your own and get to advocate for others down the line.